Business-grade, fully managed and high availability internet access
Speeds from 100Mbps to 100Gbps 30 Day Contracts with 100% SLA's.
24/7 Local Support
In Broadcast, every second counts, and failure is not an option
We are your go-to team of experts for Internet Broadcasting Providing reliable low-latency connectivity and at short notice (Cream on the Waterfront, 2021 - 2x 10Gbps Internet Connections - serving 290 credit card machines, 4K streaming and Free WiFi for 20,000 people over 4 days )
Connect Your Events
Enabling Outside Broadcasts in hard to reach areas From Bars to Bingo Halls, Car Parks to Campervans & Concerts to Clubs We've enabled them all
Need connectivity for a major music event? We’ve got your back.
Broadcasting a breakfast show from a pop-up shop? No worries, we can sort it.
Streaming live from a field in the middle of nowhere? We've got you covered.
Completed: Our team enjoyed working on the new #TaylorSwift (I Can See You) music video that was filmed in the Cunard Building, which is part of our Connected Venues Network.
We enabled the film set with 1Gbps from our Temporary Internet product, complete with rush uploads and a high density WiFi system that was used for various production departments.
Our customer said:
“Baltic provided us with a high speed 1 Gbps leased-line for a week-long filming project in Liverpool City Centre. The service, complete with high density WiFi was set up across multiple levels in the same building; in a large open-plan office and on our set, allowing both our crew and visitors to connect trouble free while having use of printers and rush upload ports throughout”
“We were very happy with the great friendly service provided by Baltic and would strongly recommend them in the future”
Swarovski in Liverpool One now enabled with Gigabit Fibre Broadband from Baltic Broadband.
Situated on Peter’s Lane in Liverpool One, our team enjoyed connecting this national brand this week to our dual 100Gbps fibre and wireless network that circles the Grosvenor Estate.
In 1891, Daniel Swarovski’s vision was to create “a diamond for everyone”. He invented an electric machine that cut more accurately than ever before, marking the beginning of a new era for crystal. From American jazz halls to Parisian couture houses, dresses dripped with beads and Swarovski crystals, reflecting the excitement of the 1920s.
Inspired by decades of creative collaborations and expertise, Swarovski opened its first boutique in the 1980s. The world’s fascination with a new brand of jewellery and crystal figurines began. With the introduction of the annual limited-edition Christmas ornament, a new tradition was born for collectors around the world.
It’s great to see more and more national brands making the switch to Baltic Broadband.
Sick and tired of slow broadband speeds, poor customer service and long lead-times, Swarovski was connected in just a few days from the order.
Our unwavering commitment to looking after customers, providing them with superb customer service and being there for them (on-call) 24/7 (in case they need our help) is really paying off.
These days, as everything is getting connected to the internet, businesses cannot afford a poor performing digital connectivity provider. They demand an always-on service, backed by a local company with a stringent 100% Service level agreement ensuring they can operate around the clock.
Failure is no longer an option. That’s why many businesses continue to dump the poor performing providers and are flocking to Baltic Broadband.
Another office building is enabled today by Baltic Broadband with 40Gbps of internet. Working with Urban Splash, The Vanilla Factory is now enabled with blazing fast internet that is now available for all of its tenants.
In addition to ridiculously fast internet, we’ve also enabled the building with our LCR Play network (free digital games network) and our LoRaWAN internet of things network.
Thanks to our pre-installed service, tenants can now get Broadband switched on the same day they move in, giving the Vanilla Factory a great commercial advantage.
Following on from the successful 4-night sell out, ‘On the Waterfront 2024’…..Batic Broadband delivered with perfection once again for this Cream and Live Nation event.
Liverpool has long been home and host to a series of exciting and diverse music events over the years and we’re proud that Baltic Broadband has been asked to help power many of them.
Music included : Catfish and the Bottlemen, Jamie Webster, Red Rum Club, The Reytons, The Mary Wallopers and Brooke Combe….Armand Van Helden, Paul Oakenfold, Roger Sanchez, Chicane, Judge Jules, Lovely Laura & Ben Santiago, Seb Fontaine, Jeremy Healy, John Kelly. Jocelyn Brown, Innercity, Robin S, Daft Funk Live: A tribute to Daft Punk, Happy Clappers Featuring Sandra Edwards, Angie Brown, Andy Mac, Rob Harnetty, Samuel Lamont & Stuart Hodson and…Cream Classical’s 50-piece Kaleidoscope Orchestra.
We engineered and built digital connectivity systems to serve the daily 40,000 capacity of this three day festival in Liverpool’s stunning Sefton Park.
From a technical point of view, we delivered 40Gbps of internet using 8x Fixed Wireless Access point to point links, 2 x 20Gbps Fibre leased lines and dual layer 2 satellite for extra resilience.
Our network powered hundreds of credit card machines, backend audio/visual systems, ticketing systems for Ticketmaster, production department, WiFi, drones, CCTV, radio systems, concession stands and much more.
Our Baltic bullet-proof system enjoyed multiple resilient routes in and out of the park, protected by 12 hour battery backup (UPS) and connected back to our various exchanges around the Liverpool City Region which are then connected to the Liverpool, London and Manchester internet exchanges in a resilience triangle.
What an amazing atmosphere it was, from working backstage with the crew, hearing great stories from the artists, to enjoying the music out the front, our experienced team delivered another fab production in our wonderful city of Liverpool.
Fred Perry in Liverpool One now enabled with Gigabit Fibre Broadband from Baltic Broadband.
Our team enjoyed connecting this national brand this week to our dual 100Gbps fibre and wireless network that circles the Grosvenor Estate.
It’s great to see more and more national brands making the switch to Baltic Broadband.
Sick and tired of slow broadband speeds, poor customer service and long lead-times, Fred Perry was connected in just a few days from order.
Our unwavering commitment to looking after customers, providing them with superb customer service and being there for them (on-call) 24/7 (in case they need our help) is really paying off.
These days, as everything is getting connected to the internet, businesses cannot afford a poor performing digital connectivity provider. They demand an always-on service, backed by a local company with a stringent 100% Service level agreement ensuring they can operate around the clock.
Failure is no longer an option. That’s why many businesses continue to dump the poor performing providers and are flocking to Baltic Broadband.
We’re really pleased to see we’ve sold the last rack space available and are now completely full and have had to establish a waiting list for customers needing space.
Although we do have smaller data centres around the region, seeing our biggest facility maxed out is a great testament to the whole team at Baltic Broadband & LCRDC.
From streaming applications (TV Stations, Radio Stations), financial services, and games companies to marine environmental monitoring, weather applications, 5G, autonomous vehicle and drone control systems, content delivery systems direct to cinema, robotics and AI and even other ISP’s, it’s great to see how our customers are using the space for so many different types of colocation.
It’s also great to work with so many local IT companies who are moving their customers from the expensive cloud, back to bare metal servers in our data centres, especially for data hungry, latency sensitive and mission critical applications.
It’s a game changer these days because customers can also enjoy ultra-fast 10Gbps network access from their office to the DC via our fast dual fibre and wireless network that circle the region, while having their kit close to them.
Of course, not all applications suit a data centre, and are better off in the cloud, but it’s interesting to see the growing demand at a local and national level of data centre space.
It’s a good job we’ve got plans for more space this year!
20Gbps of internet delivered onto Liverpool’s Pier Head with 6x Fixed Wireless Access point to point links, 2 x 40Gbps Fibre leased lines and dual satellite for extra resilience and it worked like a treat!
With the likes of Paul Smith + Ben Hemsley + Guests Ocean Colour Scene + Cast + The View + Embrace + Republica, it went down a storm.
Serving over 20,000 festival goers, over 200 credit card machines, backend audio/visual systems, ticketing, production, WiFi, drones, CCTV, radio systems and much more, our bullet-proof setup enjoyed multiple redundant routes in and out, protected by 12 hour battery backup (UPS) and connected directly into the London and Manchester internet exchanges in a resilience triangle.
What an amazing atmosphere it was, from working backstage with the crew to enjoying the music out the front, our experienced team delivered another fab production in our wonderful city, Liverpool.
Only a few weeks back, we completed another large event on Liverpool’s waterfront, the Queen Anne Naming ceremony, which was a very challenging and interesting project as well.
Taylor Swift: Another Fantastic Project Delivered : On-street city-wide Free WiFi for “Taylor Town” in Liverpool this last week.
Baltic Broadband set up a large public WiFi system across the streets of Liverpool city centre that allowed the 150,000 plus “Swifties” to stay connected with free (unlimited data) WiFi who travelled to the city from across the world.
Our dedicated microsite www.taylortown.co.uk also provided visitors with access to local information, traveling advice, signposting for local businesses and much more.
Taylor is such a talented lyricist, singer and musician. Yet is flawed like us all and able to share those human experiences so eloquently in a way that unites everybody.
Baltic Broadband connected this fabulous event with 2 x 10Gbps leased lines into Liverpool’s Pier Head.
With entertainment from world-renowned Italian tenor Andrea Bocelli, Royal Liverpool Philharmonic Orchestra, The Liverpool Institute of Performing Arts, local DJ Lauren Lo Sung, and of course the official naming by Queen Anne’s Godparent, including the iconic smashing of a Champagne bottle against the ship.
DJ, Craig Charles kept everyone entertained during his set, while the celebrations were broadcast live throughout the Queen Ann ship in full HD quality using Baltic’s high capacity backbone connections.
We provided low latency Gigabit internet for live streaming, back end communications systems, event control, internet for offices and free WiFi for the thousands of people attending.
In addition to the high capacity 20Gbps of internet service, our system was designed for full resilience, so in the case of a failure , we had diverse links and hardware connected from various internet exchanges (London and Manchester).
This allowed both the crowds to connect as well as people on/off the ship to stay connected/use our network’s data rather than consume roaming charges.
Additionally, we built a custom solution for the connectivity to the ship (for the Live Broadcast of the event to Passengers on board the Queen Anne), with a number of wireless antennas located up the River Mersey so it could stay connected to the live broadcast as it moved up and down the river.
On board was six Satellite’s and an RF link, which worked flawlessly, to receive the live stream from the Broadcast studios setup at the Pier Head.
As we peer with the Satellite operator, we’re able to keep the latency low with minimal hops and therefore a small, if any amount of dropped video frames throughout the whole day, resulting in a very reliable, interference-free and consistent live broadcast.
Baltic Broadband did it again as the Eurovision Mersey Magic Returned to Liverpool.
Liverpool donned its sequins once again for another musical extravaganza.
Baltic provided its on-street free WiFi service, connections for live streaming to multiple locations while our hospitality customers enjoyed fast and reliable connections for multiple viewing parties across the region, including Castle Street, Liverpool ONE, the Royal Albert Dock and even a party cruise along the Mersey!
‘Liverpool Loves Eurovision’ was a city-wide campaign to help cement its position as the UK’s Capital of Eurovision. A number of major events took place with an open invitation to fans from across the UK and Europe who can’t get to Sweden, to party in style in Liverpool instead.
The Liverpool Bid company needed internet to their office on Church Street, Liverpool.
Others had tried then failed to deliver.
Problem : We weren’t permitted to bring fibre into the building, nor install wireless antennas on the roof…and 4G coverage was poor and could not deliver fast stable speeds.
Should we pack up and go home? Most companies would have. Not Baltic Broadband.
The only thing we could use was the office windows. Unfortunately, there was no line of sight to our masts due to being boxed in by surrounding tall buildings.
Solution: We did have a POP site directly behind the Bid’s offices, however it wasn’t facing the windows. We figured out that we could actually bounce the radio signal off the building opposite.
Using the cladding of the H&M store, its construction acted as an ideal reflector to bounce the signal directly into our customers windows!….and there we installed our dish.
150Mbps upload and download all the way. Guaranteed speeds. 24/7 support with generous service level agreement.
With no fibre present in the building and the landlord refusing to allow us to install it, how does one get fast Broadband for this “work from home” customer?
Simple. One call to Baltic Broadband. Oh, hang on … .the landlord has also denied access to put a wireless antenna onto the roof…and said “you can do what you want in the apartment and window as that is the tenants’, however you are not allowed on the roof or anywhere else” (without a substantial payment!)
No problem. Baltic made a custom mount and attached it to the customers window, with a special flat cable that fits between the window seals, providing 350Mbps upload and download with guaranteed speeds and a 4-hour SLA.
From business conferences, exhibitions, corporate events, product launches, sporting events, fashion shows, government events, art fairs, pop-up shops, muddy fields, disused warehouses, docksides, moving vehicles, churches and even flying 1500ft in the air , we’ve yet to be beaten by a connectivity challenge.
The team at Baltic Broadband has just completed a new tenant install for the Bagel Factory on Wall Street, in Liverpool One.
The Bagel Factory is known for serving super-fresh bagels, tasty snacks, chilled drinks and Lavazza coffees. Their primary focus is on sourcing high-quality ingredients to produce fresh and healthy food.
This project was quite a challenge, getting underground fibre (with no entry directly) into this kiosk that was built after the estate opened, with us having to come up with some innovative ideas to “magic” the cable into the kiosk and without affecting other tenants on the estate during their trading hours.
Working in the rain at 6am (before most places opened), we worked through the early hours to connect the new tenant onto our 100Gbps fibre network that circles Liverpool One, getting them live within 5 days from the order and more importantly live days before their opening day.
Today, the team behind Baltic Broadband have launched a new fibre broadband provider for the residential market in the Liverpool City Region.
Mersey Fibre will have a focus on multi-dwelling units (blocks of flats, apartments etc) and provide a high quality broadband service for home users, backed by a local support team.
Currently it’s early days as Mersey Fibre is just setting things up and it begins trading today, however over the next few months it aims to launch a series of competitive packages that has instant setup, guaranteed speeds, free WiFi roaming (though the Liverpool City Region’s streets), a teleport service that enables customers to use their home Broadband when traveling and a special broadband mode to help gamers get the best ping times possible.
Poor Customer Service
Matt Wilson, founder and CEO said “after seeing so many competitors epic fail on customer service, unsustainable pricing offers and treat their customers with utter contempt, we think it’s high time for a new breed of ISP that is centered around the customer with outstanding support and delivered locally using the region’s internet rather than on an extension lead from London”
“We believe that people are sick of poor customer service, limited time offers, hidden pricing, poor support and poor technical delivery. Much of the market is driven on price with a downwards race to the bottom that is ultimately paid for by taxpayers”
“In the last 5 years, the region has seen a wide range of new market entrants, many who started with good intentions, however as standards have slipped, many are now going out of business or now risk being consolidated into much bigger companies”
“Just as we did with Baltic Broadband when we disrupted the local business Broadband market, we believe it’s now time to create a new type of company to disrupt the current residential market offering, adding additional choice and more competition into the market and look forwarding to adding our first customers later on in 2024”
If you are a landlord and would like to work with Mersey Fibre to get your tenants a better broadband offering, provided by a local company who really cares, please get in touch.
Liverpool City Region Data Centres have today launched a new Micro data centre, located in Liverpool City Centre.
Strategically located within the South of the City, this Micro Data Centre is a central gateway to the local digital businesses, such as those in gaming, sensors and other tech businesses.
This Liverpool City Centre Colocation facility is ideal for edge nodes and low latency, immersive and real-time applications that require data to be closer to the end user.
Available space for customers include Single U, Multi U and Quarter Rack options with low power density requirements for small servers, single board computers and similar appliances.
Previously, offering Data Centre space had been a service that has enhanced customers digital connectivity by allowing them to move their IT hardware outside of their office and into a Data Centre within the Liverpool City Region, while still being connected at LAN speeds and low latency.
Over the last 2 years, the demand for Data Centre space has risen, especially with the high costs of the cloud, more and more businesses are now looking at what they can do to keep their data local to their operations, quite often, just a few street away from their premises.
Baltic Broadband’s LCRDC is growing it’s data centres substantially this coming year and has plans to offer multiple small scale Data Centres that will provide Edge & Micro Colocation across Liverpool, Sefton, Knowsley, St Helen’s, Halton & the Wirral. These new generation of small scale data centres will help enable 5G applications, Media Streaming, Driverless Cars, Drone Deliveries, the Internet of Things, especially with such data centres being installed deep within Communities.
Women’s active streetwear brand – Red Run – in Manestys Lane, Liverpool ONE struggled for months to get an internet connection installed from the national providers.
Red Run is inspired by the retro vibes of the 80s/90s sportswear era combined with trend-led streetwear. Co-Founder Megan Kimmance’s focus remains on offering a quality, bold and unique product to the consumer, providing full outfit provision for those who seek an effortless pre-styled look.
One call to Baltic Broadband last week and they’re now connected within 7 days and to our 100Gbps fibre network that circles Liverpool One and the city centre.
Now, with 1Gbps free WiFi for visitors, backend POS systems and more, Red Run now enjoy ultra-fast speeds, backed by a local company that really cares and is for them 24/7.
LCRDC, Baltic Broadband’s new Data Centre brand -have today launched a new Micro data centre, located in Liverpool City Centre.
Strategically located within the Lime Street & Bold Street corridor, this Micro Data Centre is a central gateway to the local retail, offices cultural and nightlife economy.
This Liverpool City Centre facility is ideal for edge nodes and low latency, immersive and real-time applications that require data to be closer to the end user.
Available space for customers include Single U, Multi U and Quarter Rack options with low power density requirements for small servers, single board computers and similar appliances.
Previously, offering Data Centre space had been a service that has enhanced customers digital connectivity by allowing them to move their IT hardware outside of their office and into a Data Centre within the Liverpool City Region, while still being connected at LAN speeds and low latency.
Over the last 2 years, the demand for Data Centre space has risen, especially with the high costs of the cloud, more and more businesses are now looking at what they can do to keep their data local to their operations, quite often, just a few street away from their premises.
Baltic Broadband’s LCRDC is growing it’s data centres substantially this coming year and has plans to offer multiple small scale Data Centres that will provide Edge & Micro Colocation across Liverpool, Sefton, Knowsley, St Helen’s, Halton & the Wirral. These new generation of small scale data centres will help enable 5G applications, Media Streaming, Driverless Cars, Drone Deliveries, the Internet of Things, especially with such data centres being installed deep within Communities.
After another busy week last week, the team at Baltic Broadband got the White Stuff & their shiny new shop connected with high speed fibre internet at Liverpool One.
Gigabit internet was installed within 7 working days, delivered on-time, promises kept and internet speeds exceeded.
White Stuff now enjoys a high performing internet that is monitored and maintained 24/7, delivered by a local business who really cares about it’s customers.
White Stuff are connected to Baltic Broadband’s 100Gbps fibre network that circles the city & the Liverpool One estate that connects up a growing number of retailers, offices & hospitality venues, including our new LCR Play network, you can read more at https://lnkd.in/edruyC68
LCRDC, Baltic Broadband’s new Data Centre brand – has today launched a new Micro data centre, located in the East of Liverpool, based in Edge Hill.
Strategically located within the £1bn flagship Innovation District “Paddington Village”, this Micro Data Centre is a eastern gateway to the local Science, Tech, Education and Health community.
This Edge Hill facility is ideal for edge nodes and low latency, immersive and real-time applications that require data to be closer to the end user.
Available space for customers include Single U, Multi U and Quarter Rack options with low power density requirements for small servers, single board computers and similar appliances.
Previously, offering Data Centre space had been a service that has enhanced customers digital connectivity by allowing them to move their IT hardware outside of their office and into a Data Centre within the Liverpool City Region, while still being connected at LAN speeds and low latency.
Over the last 2 years, the demand for Data Centre space has risen, especially with the high costs of the cloud, more and more businesses are now looking at what they can do to keep their data local to their operations, quite often, just a few street away from their premises.
Baltic Broadband’s LCRDC is growing it’s data centres substantially this coming year and has plans to offer multiple small scale Data Centres that will provide Edge & Micro Colocation across Liverpool, Sefton, Knowsley, St Helen’s, Halton & the Wirral. These new generation of small scale data centres will help enable 5G applications, Media Streaming, Driverless Cars, Drone Deliveries, the Internet of Things, especially with such data centres being installed deep within Communities.
Worried about a possible Fibre Cut? You should be. Though fibre is perceived as a “perfect” media, fibre is fragile and repairs take days or weeks requiring specialist skills and equipment.
A fibre break is an accidental break in an optical fiber, typically due to new construction in the area.
Unfortunately, in the UK at least and due to the vast new amount of infrastructure and recent new build of fibre, fibre breaks are now very common.
But while fibre optic cabling is traditionally seen as the safer option, that may be a misconception. When installed correctly, fibre optics is the “perfect” media, transmitting Gigabits of data without interruption.
However, any disruption to the fragile fibre causes data outages which take days or weeks to locate and repair. The armoured covering around the fibre cable may keep it safe from rodents but is no protection against mechanical diggers, street works and other forms of disruption.
For example, if there is a disruption to the fibre optics at street level, the wireless link up on a rooftop level does not suffer – and vice versa.
In one real-world example, after a fibre cut in Liverpool City Centre in 2022 that served a large office block of businesses that were without internet for 12 days, the landlord decided to install Baltic Bulletproof as a solution.
Around a year later, the same property suffered another fibre break due to local street works, however this time around, not a single tenant noticed any difference, and the landlord was surprised to receive a phone call from Baltic Broadband about such a cut.
Finally, you may wish to consider a more resilient service that utilises both fibre and wireless technology, which are the perfect pair for maximum uptime for your business.
LCRDC, Baltic Broadband’s new Data Centre brand – have today launched a new Micro Data centre located in Bootle, Sefton.
Strategically located within South Sefton, this Micro Data Centre is a central gateway to the local digital businesses, such as those in retail, shipping, education, gaming, sensors and tech businesses.
This Bootle Colocation facility is ideal for edge nodes and low latency, interactive retail, immersive and real-time applications that require data to be closer to the end user.
Available space for customers include Single U, Multi U and Quarter Rack options with low power density requirements for small servers, single board computers and similar appliances.
Previously, offering Data Centre space had been a service that has enhanced customers digital connectivity by allowing them to move their IT hardware outside of their office and into a Data Centre within the Liverpool City Region, while still being connected at LAN speeds and low latency.
Over the last 2 years, the demand for Data Centre space has risen, especially with the high costs of the cloud, more and more businesses are now looking at what they can do to keep their data local to their operations, quite often, just a few street away from their premises.
Baltic Broadband’s LCRDC is growing it’s data centres substantially this coming year and has plans to offer multiple small scale Data Centres that will provide Edge & Micro Colocation across Liverpool, Sefton, Knowsley, St Helen’s, Halton & the Wirral. These new generation of small scale data centres will help enable 5G applications, Media Streaming, Driverless Cars, Drone Deliveries, the Internet of Things, especially with such data centres being installed deep within Communities.
