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Baltic's team went the extra mile with supplying their Fixed Wireless Access product into our new premises at Liverpool One. So far, we've enjoyed an excellent & stable service that has beat the competition hands down. Fast installation and great personal service from what is a clearly and industry leader.
Mark Beardsell, CBRE Managed Services Ltd
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Our previous internet provider struggled to maintain consistent speeds and reliability and was unable to accept responsibility for repeated outages, which were only aggravated by turning off their contact center phones every time there was an issue. Baltic provided a 350Mbps (upload and download) guaranteed speed connection with 24/7 support and with both a private and guest wifi system that covers 100% of our studio space.
We’ve found the new internet connection to be a big improvement to our productivity and everyone in the studio has given good feedback. We're also really pleased with how fast the turnaround was (from order to a complete working system). Thank you Baltic for supplying us with much better overall service.
Ben McWilliamsDraw and Code
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Baltic Broadband was one of the biggest positive impacts we could of made for our WFH workforce. Looking at yet another nationwide Virgin Media outage. This would currently be crippling out technical operations. Our office stays connected with Baltic Broadband. Whilst we see the backup line with Virgin Media, flap in the wind.
Peter BrooksWushu Studios
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I appreciate all the effort you have put into making this work. It’s great to work with people who see a commitment beyond the invoice.
Richard EverissCBBC, So Awkward Series 7
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Thanks Baltic, really appreciate you setting this up so that we could upload our Dailies that went to post-production after each shoot while filming in Liverpool.
Elliot BickTwickenham Film Studios
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We are very happy with Baltic's Fixed Wireless Access product, we've had one single downtime event in 3 years (that was our own power cut) and no cause or reason to contact Baltic's support due to the fantastic uptime we've enjoyed. The business next door to us has a fibre coming into his property and has endured years of misery with the regular failures, that is, until we told him about Baltic and he's now moved over.
Sarah Roberts, Pioneer Healthcare
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We engaged Baltic Broadband and used its Fixed Wireless Access service due to an issue with our IT company & ISP (due to an ongoing dispute) who terminated our hotel’s internet connection unexpectedly, affecting our payment/till systems, booking systems, WiFi and guests and at a time our hotel was at maximum weekend capacity.
Just 4 hours after signing their contract, Baltic Broadband rapidly deployed a 1Gbps Leased Line to our Liverpool City Centre hotel, enabling the hotel to become fully operational once again, helping to reduce operational issues and financial losses.
Ben Elder MIH, Director, Dixie Dean Hotel
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Thanks for setting up the on-street WiFi for our production in Liverpool, without it, we'd have to struggle with poor mobile reception and low data rates so having a fast WiFi for the crew was invaluable!
Andrew PapadopulosKudos and Sky Atlantic - Tin Star
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Baltic's 10Gbps internet system worked flawlessly, thank you for the rapid turnaround and flexibility in finding a solution for us at such short notice
Sean FayLiverpool Sound City
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Baltic's Fixed Wireless Access Product allowed us to get up and running within a matter of days, while BT and others had a 6 month lead-time. Their 20Gbps of Internet provided us with a stable, cost effective service that was very fast and reliable.
Cream Liverpool
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Baltic installed a high speed service using the fixed wireless access product. We are very happy with the performance provided and the additional support with upgrading it (within hours) as our team has expanded. With being Wireless, we did not need to have fibre cables installed or our car park dug-up, so we are happy in many areas!
Mike Mounfield, Lu Ban Restaurant Limited
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Baltic provided our new office with a wireless connection far faster than we'd been quoted by other providers. Not only did they take the time to come out to see us and sit down to explain in layman terms how things would work, they really went the extra mile to look after us, quite a refreshing change from BT and others who treat us with contempt!
James Sergeant
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Baltic have been able to setup the Fixed Wireless Internet product to our premises within just a few days and for at least half the cost of the nearest competition. As we share the building with our tenants, it was also a great asset to help attract people into our space as we have Liverpool's Fastest internet already installed and waiting for them!
Rachel Bird, City Hearts
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We already have fibre into our premises that acts as our main line for our 80+ office based staff. We use Baltic's Fixed Wireless product as a backup as it's a perfect technology to counter the often fibre breaks that we have on the main line. Wireless is an ideal product to use as a backup because it does not travel along the same routes as fibre, it simply comes through the air. Now we have the best of both worlds.
Large PLC in Liverpool
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Baltic provided us with a high speed 1 Gbps leased-line for a week long filming project in Liverpool City Centre. The service, complete with high density WiFi was set up across multiple levels in the same building; in a large open-plan office and on our set, allowing both our crew and visitors to connect trouble free while having use of printers and rush upload ports throughout. We were very happy with the great friendly service provided by Baltic and would strongly recommend them in the future.
Eleanor StonehouseSugar Free TV
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Baltic set up our new leased line fibre service in record time. We've enjoyed high speeds and super reliable service all the way through.
James, Rose, St James House PLC
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Thanks for the great help that your team provided us in securing a 2Gbps internet connection to our film set for the 16 week shoot. Being able to upload raw footage directly from the set while providing our various departments with very fast WiFi, backed with 24/7 tech support really transformed how we worked. When we film again in the region, we'll certainly be using Baltic for our connectivity requirements.
Richard BainesPrivate Filming Client
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We've had fibre for years and regularly have at least 2 fibre breaks each year without fail. While our old provider does come out and repair it for free, the downtime to our business was severe. Since we switched to Baltic's Fixed Wireless Access product, we've had 2.3 years continual service so far without any downtime at all, despite local power cuts, 100mph winds, bad weather, heat waves and more!
Tim Ackers, Mclaren Automotive
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"Baltic's installation of a wireless connection into our Liverpool City Centre offices has provided us with a much more reliable, stable and faster service than with our previous provider who was more expensive. With our new Baltic connection, I can link our studio's software to remote post-production studios at lightning speed and it's consistent, and so far so good, we are really happy with Baltic Broadband!"
Sam AugusteOnomatopoeia Post
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Baltic enabled our City Stop apartments with high speed internet, and since then, our on-line reviews have really improved, with all guests now being able to stream, do social media and even work during their stay with us. A good internet connection provided by a local company who really cares about our business is hard to come by, what a great find Baltic Broadband really was!
Andzelika AntuchaiteCity Stop Apartments
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Baltic has installed and is providing high-speed broadband services to us at our edit suites in Liverpool, with a guaranteed minimum speed of 150 mbps (up and down), together with blanket wifi coverage. Their customer service is excellent and they understand the specific needs of the creative industries in general and the film and video industry in particular. Their staff executed the installation safely and with consideration during the Covid-19 crisis, closely following a pre-agreed and tight schedule. Their rates are competitive and the service is reliable and indeed very fast. I have no hesitation to recommend Baltic Broadband to anyone in the Film, TV and video industry who needs a fast, reliable, high-capacity broadband connection and wifi coverage – be it temporary or permanent.
Han DuijvendakHandstand Productions
