Baltic Broadband are Pioneers in Digital Connectivity
Keeping it Local
We’re headquartered in the Liverpool City Region, so say no to overseas call centres and faceless organisations that choose not to contribute to our local economy or invest in our people.
Environmentally Responsible.
We recycle 100% of our waste, most of our company vehicles are Electric and we re-use all our I.T equipment far longer than most providers.
You’re in Great Company
We pride ourselves on providing a great personal service and having close relationships with all of our customers and to be there when they need us.
People buy People
Sick of faceless Internet companies that read from a script over the phone? We meet all of our customers personally and get to know their business through authentic relationships and trust building
We Pay Our suppliers Promptly
We have a prompt payment code to pay our suppliers within 14 days from invoice, helping local businesses stay cash flow positive
Giving Something Back
We love to give free or discounted services to local charitable causes like The Whitechapel Centre, City Hearts, Cotton Street Project, Community Foundations, Merseyside Law Centre, Waterloo Rugby Club, and many more.
Developing Young Engineers
We love to develop our people and have a special focus on recruiting, training and promoting the next generation to become Internet Engineers.
A great place to work
Baltic’s staff enjoy free home broadband, free gym memberships, get their birthdays off, 30 days+ annual leave, help with living costs, free electric car charging, regular team nights out and continual training.
Helping our local community
During the COVID-19 lockdowns, we gave free internet to low income and vulnerable families, schools, places of worship and struggling local businesses who were fighting for survival.
Social Tariffs for Consumers
Since 2017 we’ve pioneered the way with low cost broadband to help vulnerable/unemployed families get and stay connected when they need it most.
Social Tariffs for Small Businesses
Since 2017, we’ve helped over 200 struggling businesses with low cost broadband so we can help them stay connected and hopefully help their recovery.
Helping Scientists
We’ve helped scientists around the world solve the world’s biggest problems in health and sustainability; by simply recycling the regions old computers and putting them to better use.
Our Network
Traffic Prioritisation Service
Tell us your most used/visited websites and services and we’ll prioritise those for you, making them faster and more responsive. You can add up to 10 websites for optimisation.
Free Connection Recovery
Should a problem with your internet connection develop, we will attend your site and get you operational again using our portable internet solutions.
Credit Card Transactions are Prioritised on Baltic
Slow credit card machines cause long queues in shops, but with Baltic, we prioritise credit card transactions for our customers ahead of everything else, helping to enhance the customer experience.
Social Media Optimised
Social Media Networks are prioritised as standard, ensuring that you can publish your content and updates with fast and reliable connectivity.
Access Internet Exchanges Directly
We also offer customers the ability to break out at IX Liverpool, IXManchester and on LINX if they wish, accessing the very heart of the Internet.
Good Connections to Popular Cloud Services
By using a number of methods including Peering, we give better connections to a range of Cloud providers, which is ideal for businesses using the cloud for their applications.