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Internet Stability — Why it’s just as important as speeds.

Posted by Tyler Woodward on 12 02 2018. 0 Comments

Most adverts you’ll find today focus on top speeds as their highlights.  Speed is an important feature, after all, and is almost always considered when picking a provider.  You can… READ MORE

Most adverts you’ll find today focus on top speeds as their highlights.  Speed is an important feature, after all, and is almost always considered when picking a provider.  You can download and upload files faster, stream movies or music, even have conference calls online without any problems when you’ve got good speeds.  Stability, however is equally if not more important.

What makes internet stability important?

For starters, you can’t do a single thing online if you don’t have an internet connection.   A stable connection means you’re able to do all those examples I gave above with no problems.  You can check email without delay.  You can go to websites and not run into unexpectedly long loading times.  A stable connection is a lot like a road without traffic.  You can simply go where you want to and do what you want to without delays.

Having an unstable connection can take various forms.  You might simply be moving through congested traffic and everything will take just a little bit longer.  You might also end up in traffic jams every few minutes or, in extreme cases, simply be unable to do much of anything without great troubles.  I, myself, have even had such poor stability in the past that it took full minutes to simply access my email.  It’s a problem to you, to customers, and to all your employees.  You could lose out on potential customers, miss important emails, or slow your employees’ efficiency down to a crawl.

How can I test my internet stability?

First, you should check through this list and see if you’ve had any of these problems.

  • Unexpectedly slow-loading websites
  • Downloads/Uploads that start and stop a lot or take a long time to download for a small file
  • Internet calls that “freeze” then come back
  • Websites that sometimes don’t load or don’t load fully
  • Online videos keep stopping and starting

If you’ve got some or even all of the above problems, chances are you’ve got a problem with your internet stability.  Even if you don’t, testing your internet stability every now and again only takes a minute and doesn’t hurt anything, so it’s a good idea to check.  Simply go to this website, and click go.  Let the test do its thing, which should take only a minute or two, and then look at the results.  What you’re looking for is the “Ping” and “Jitter” results.  Low values for those tend to lead to you having a stable connection.  For ping, anything below 100 should be fine, while with jitter, you want to aim for below 30.  If your numbers end up higher than these, you should be concerned with your stability.

What should I do if my internet isn’t very stable?

The first thing you should do is make sure nothing is interfering with your connection.  This could be anything from background applications running on your computer to viruses or malware that have gone unchecked.  Run a quick virus scan on your computer or, if you don’t have any virus protections, get them ASAP and run it.  If your computer comes back clean and with no extra applications running, you need to start asking for help.  Specifically, start by calling your internet service provider and describing what’s going on.  A lot of the time, they can help with whatever problems you’re having without having to move a muscle.  Others, they might need to physically come out and check your connection directly.  It might take a while to pinpoint the problem, but getting your internet stable is certainly worth it.

If, however, they stall or simply give up (believe me… it happens), it is probably time for you to switch providers.  Look into alternatives, search reviews online, and remember to always check reviews in and around your area.  Speeds and stability vary depending on where the internet is being sent to and from.  Finding your perfect solution might not be easy, but driving down that open road sounds a lot better than being stuck in traffic.

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