Our UK fibre network delivers high capacity, business-class digital connectivity

Dedicated Internet (sometimes called a Leased Line) is a dedicated connection between your business and the internet, which means you don’t have to share it with anyone else.

It is delivered using fibre optic cable with speeds available from 100Mbps to 100Gbps and can be provided from over 1,100 of the exchanges across the UK that we’ve enabled to date.

Ideal for medium to large size businesses, Baltic’s fibre internet offers guaranteed speeds backed by a 5-hour-to-fix guaranteed 99.95% service level agreement with compensation paid (if we fail), we’ll also monitor your connection 24hrs a day, prioritising things like credit card machines, your most visited websites etc while providing you with 24/7 technical support should you need it.

Prices start from £325/m, contact us for a quote today, or learn more why customers decide to choose Baltic Broadband.

Features

Bandwidth Options from 100Mbps to 40Gbps

Scale up your bandwidth quickly and easily as your business needs it (after the first 12 months) and without penalty using our flexible on-demand packages.

5-Hour to Fix Service Level Agreement

We’ve got your back, with our business-grade SLA and a five hour fix time (if a fault occurs), coupled with our Connection Recovery Service for additional assurance.

Monitored 24/7

Your connection is proactively monitored and supported by our Liverpool based technical team 24/7/365 – keeping you connected.

Monitored at the Core

Our Network Operations Centre (NOC) provides robust system monitoring to ensure your connectivity services operate at peak efficiency 24 hours a day, 365 days a year.

Enabled in over 1,100 exchanges

We’ve enabled 1,100 BT exchanges across the country with our Fibre service, allowing coverage for regional small offices right up to large ones.

Frequently Asked Questions

What is the difference between Dedicated Internet, Fibre to the Premises (FTTP)

Dedicated Internet provides Symmetrical (same upload and download) speeds with a 99.95 SLA and guaranteed service levels.

Fibre to Premises is a lower cost version Dedicated Internet.  It has a reduced upload speed and a less stringent SLA, however that is of course reflected in the price of the packages.

If cost is an issue, you require symmetrical speeds and your business is based in the Liverpool City Region, take a look at our Fixed Wireless Product, which is generally better value for customers.

What is the lead-time on getting Dedicated Internet installed?

We normally quote 60-90 working days as the typical lead-time for Dedicated Internet.  Sometimes, if there’s an issue with the digital infrastructure within your area, that can be extended, which is why we always say any lead-time is subject to survey.

How does the SLA work?

Our service level agreement is a promise to keep your internet service live 24 hours a day and if there is a fault developed, fix it within a set time, otherwise we pay your business compensation. You can read the SLA in full here.

PS, if we do find that there is an extensive ongoing fault that could take a long time to resolve, we do offer our Connection Recovery service free of charge so that you can still continue to operate your business.

Can you deliver it to a home address?

Yes, we already deliver fibre to hundreds of homeworkers across the UK. As a business ISP, we only deal with businesses and operate business accounts.

Who’s Using Baltic Broadband?

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What Our Customers Are Saying

“

Baltic provided our new office with a wireless connection far faster than we'd been quoted by other providers. Not only did they take the time to come out to see us and sit down to explain in layman terms how things would work, they really went the extra mile to look after us, quite a refreshing change from BT and others who treat us with contempt!

James Sergeant
“

Baltic enabled our City Stop apartments with high speed internet, and since then, our on-line reviews have really improved, with all guests now being able to stream, do social media and even work during their stay with us. A good internet connection provided by a local company who really cares about our business is hard to come by, what a great find Baltic Broadband really was!

Andzelika AntuchaiteCity Stop Apartments

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