Payments for this contract’s installation fee and first monthly rental will be taken immediately using the details above. Future monthly payments will be collected on the anniversary of the service go live date as confirmed by the handover certificate from the allocated project manager.

Direct Debits are taken by our provider GoCardless and will appear on your bank statement as such. If your company requires more than one person to authorise Direct Debit payments, please contact us.

Direct Debit Guarantee
The Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.

If there are any changes to the amount, date or frequency of your Direct Debit GoCardless will notify you (normally 3 working days) in advance of your account being debited or as otherwise agreed. If you request GoCardless to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
If an error is made in the payment of your Direct Debit, by GoCardless or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.

If you receive a refund you are not entitled to, you must pay it back when GoCardless asks you to.

You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify GoCardless.