Business Connectivity Order

Home » Business Connectivity Order

Business Connectivity Order

Please complete this short form to order your Internet Service. This form should take around 10-15 minutes to complete. If you need help at any time, call us on 0151 279 1000.

Step 1 of 5

Business Details

I'm an existing Baltic Customer

I’m an existing Baltic Customer

Company Name

Please enter your company name, trading name or a name that you trade by (if a sole trader).

Adding to an existing account

Please provide some additional detail about your existing account with us, like existing company name, account number, email address and also a phone number that we can reach you, so we can check our records for data protection.

Company Registration Number

Please enter this as per your Companies House registration.

Correspondence & Billing Address(Required)

Enter here your main correspondence address that your account will be registered to and will be printed on your contract. This address will also appear on your invoices. If you need the correspondence address and billing address to be seperate, you can ask us to change this once the account is active.

Street Address Address Line 2 City County/Region Postal Code Country

Main Company Contact

This should be the main contact person on your account that will be authorised to deal with enquiries.

Prefix First Last

Phone

Enter the contact phone number of the main company contact.

Email(Required)

Enter the email address of the main company contact.

Enter Email Confirm Email

Add Additional Company Contact

Add Additional Company Contacts

Additional Company Contact

This could be a second nominated person that you would like on the account.

Prefix First Last

Additional Contact Phone Number

Enter the contact phone number of the additional company contact.

Enter the contact email address of the additional contact.

Enter Email Confirm Email

Would you like Text Message Alerts?

When we plan to do scheduled maintenance on your connection or we notice a problem with your connection, we can send you or a team member a text message in order to keep you in the loop.

Yes

Mobile number to receive text alerts

Enter the numbers here, separated by comma’s that you would like any alerts to go to.

Website

Current Internet Provider

If you have an existing internet provider, please enter it here.

Package and Location

Are you a businesses with ten employees or fewer?

Ofcom the regulator (under the General Conditions of Entitlement that protect business customers) do not permit contracts with a commitment period longer than 24 months (for businesses with ten or less employees), therefore we will cancel any order for businesses selecting any 3-year contract with ten or less employees.

Packages

Please choose your package.

IP Address Requirement

If you need a static IP address for your router, please select it here.

Yes

Static-IP-Address-Selector

With static IP addresses, we set these up on our router installed in your premises. You’ll need to have a router plugged directly into ours, setup with your allocated IP address. Note: If a /31 is selected, check this is compatible with your router!

Installation Address(Required)

Enter here the address of the property that you require the service to be installed into.

My Installation address is the same as my Correspondence & Billing Address

Street Address Address Line 2 City County/Region Postal Code Country

Treating vulnerable customers fairly

Is this connection at this address providing services to persons that are classified as vulnerable as per the Ofcom General Conditions C5.1-5.5, Section 3(1) of the Communications Act 2003?

Yes

Billing Details

All services are billed monthly in advance. Your first bill will include the installation charge and the first month of your service (which will act as a credit on the account and used once your service goes live, – called the Activation Date). On-going monthly payments will be collected each month on the anniversary of your Activation date and you will receive a full VAT invoice accordingly.

Add Purchase Order/Ref.

Purchase Order/Ref.

If you need any Purchase Order/Ref. printed on your invoice, please enter it here. If you have multiple services with us, it can prove useful to add project names, property info for this order, such as “Head-Office-Main-Connection”

Payment Type

Please choose how you would like to pay for your internet package. In the case of Direct Debit, we will take your first payment upfront immediately and you will receive invoices monthly from us.

New Monthly Direct Debit (complete pop-up box)

Use Existing Direct Debit (existing customers)

Setup Direct Debit Later (Order will be placed on hold)

Payment by Invoice (50% discount removed)

Other

Email Addresses(s) to send invoices to

Enter one or multiple email addresses separated by commas that will receive your monthly invoices. Invoices are sent from finance@balticbroadband.com at 10am on the Anniversary of your Activation Date.