Queens Dock Business Centre

The Baltic Triangle is the Creative and Digital Quarter of Liverpool based in the city centre. You will find all the best creative businesses and startups along with photographers, artists, fashion designers, digital agencies, architects and film-makers.

The Baltic Triangle is an historic city central area, which is enjoying a steady renaissance making it one of ‘the’ places to set up shop and hang out. Just a stone’s throw from Albert Dock – the city’s World Heritage Site – and shopping hot-spot Liverpool One, the Triangle has been reclaimed and resurrected by a growing colony of creative people, entrepreneurs and their combined businesses.

In 2017, Baltic Broadband installed a 10Gpbs Internet connection into the Baltic Triangle (called the Baltic Loop which is part of the Liverpool Fibre Loop.), later extending it into the Queens Dock Business Centre to provide businesses with the fastest internet in the area but with cost effective pricing, while also providing free Wi-Fi throughout the Baltic.

Within the Queens Dock Business Centre, we offer a range of features and packages (below) that are designed to give excellent value for money while enabling tenants to have ultra-fast speeds coupled with a monthly contract.


Queens Dock Internet Features

Enjoy Speeds from 150Mbps to 10Gpbs Upload and Download

Enjoy Ultra-Fast speeds from 150Mbps to 10Gpbs for both upload and download, anywhere in the Queens Dock thanks to it's unique fibre network

Same Upload and Download Speeds

When we said it was Broadband we lied, It's better than Broadband! Your Upload speed is the same as your Download speed at Queens Dock

One Month Contracts

Broadband speeds are never what they promise right? With Baltic we offer a one month contract so you can leave at any time without any penalty should we not deliver what we promise.

Same day Switch-On

As the Queens Dock building is already pre-wired, we can install new customers within a matter of hours, not days or weeks and at any speed or package required, allowing incoming tenants to get up and running sooner

1hr Response & 5hr Fix SLA

Enjoy 24 hour technical support with a 1hr response for reporting of faults and with a 5hr max fix or your money back, ensuring that if your broadband goes down, guaranteed help is at hand to fix it within a promised time frame

Prioritisation Service

We prioritise and shape the Broadband service around your requirements, for example optimising it for certain applications like live Music Broadcasts, Video, Merchant Services or desktop of cloud based services for business.

Direct and Secure Connections to Universites

The Queens Dock has direct connections to Liverpool John Moores University and University of Liverpool's networks, giving ultra fast and reliable access for research and development

Redundant Internet Connections as Standard

The Queens Dock Internet is fully redundant and self-healing, resulting in longer up times and less downtime or productivity losses as the internet becomes so important for business

Use your package outside of the Queens Dock with Jelly WI-FI

Use your Broadband outside of your building, on the streets and around the Baltic Triangle and other parts of the city, for free at many of our supported venues

Social Media Optimised

Social Media Networks are prioritised as standard, ensuring that all Queens Dock tenants get blisteringly fast speeds to such networks for the publishing and uploading of content speedily.

Gamer Broadband

When it comes to gaming, ping is king and low latency is everything- much more so than bandwidth. The Queens Dock fast connections to game servers world-wide including Sony's PlayStation network is ideal for creative companies who need fast and reliable access

Direct Connections to Cloud Services

We can offer Layer 2 connections to Amazon Web Services, Google Cloud Platform, Salesforce.com, Oracle Cloud, IBM Bluemix, SAP, Alibaba Cloud and Webair directly from the Queens Dock for lowest latency, & higher speeds

Queens Dock Monthly Broadband Packages



Good starter package, ideal for 1-2 staff, basic services like E-Mail, Browsing etc, great for startups!

  • £199 Installation Fee*
  • 50 Mbps Upload and Download
  • 10:1 Contention Ratio
  • 9am - 6pm Support (Mon-Fri)
  • Same Day Setup
  • Unlimited Data
  • 1 Month Contract
  • Fixed IP Address Only

Phone to Order



Ideal for 5-10 staff in a busy office who are heavy users & for whom Internet is essential

  • £199 Installation Fee*
  • 350 Mbps Upload and Download
  • 5:1 Contention Ratio
  • Jelly Wi-Fi
  • Prioritisation Service
  • 9am - 6pm Support (Mon-Fri)
  • Same Day Setup
  • Unlimited Data
  • 1 Month Contract
  • Static IP Addresses Available

Phone to Order



Our top package is ideal for larger companies with complex setup's and many staff accessing many different services

  • £250 Installation Fee*
  • 1 Gbps Upload and Download
  • 3:1 Contention Ratio
  • Jelly Wi-Fi
  • Prioritisation Service
  • 24 hour Support
  • Same Day Setup
  • Unlimited Data
  • 1 Month Contract
  • Static IP Addresses Available
  • Free Inter-office Data*
  • VPN Service

Phone to Order


*All prices are subject to VAT. Installation fee’s are subject to survey and are based on a regular installation criteria. Setup time is subject to timely access and presence of internal cabling structure. Static IP addresses are defined as a single IP address. IPv4 addresses are charged at £10 per month for a single address or £25 per month per block of 8 addresses (/29) with IPv6 Addresses free of charge (has to be linked with an IPv4). Free Inter-office data is limited to 100GB per month per customer. Like all Broadband services, customers share a pool of either 150Mpbs, or 350Mbps or 1Gbps (subject to package) upload and download which is shared (contended) with other customers, as result, final speeds can be lower and exact speeds will be confirmed upon site survey. Prices are based on payment by direct debit or credit card monthly in advance,  if these payment methods are not used, package price increases by 50%.  All prices are plus VAT and are correct as of 13/10/2018.