Baltic Box Frequently Asked Questions

How does the Layer 2 work?

In simple terms, it acts as an extension cable between two switches.  Everything that is provided at each port at either end is echoed across the link (frames etc) so you are able to run a fully functional Layer 2 switched network from your office to a remote or home worker, complete with VLAN’s and other switched frame type applications.

As security can be controlled at the central office, this means that you have complete control over each remote user, choosing to put them all on the same layer 2 network, or separate them into different VLAN’s, which can then be provided to using a central firewall for different broadcast domains and subnets.


Why is this a managed service, can we simply not buy the Baltic Box?

The Baltic Box is designed to connect to our network infrastructure, and uses our proprietary technology to do this. We also manage the connection between our customer and their remote/home worker on a continual basis, continually optimising the connection for the best results.  In addition to this, we also provide ongoing technical support, warranty and configuration changes as part of the service, hence why sell this as a managed service.


How does the bonding work?

At the remote user end, it is possible to bond together 4 separate internet connections into our box.  This could be for example, an regular Broadband ADSL line, a 4G connection a satellite connection and a 3G connection.

The connections are simply plugged into the front of the Baltic Box and we’ll do the rest.  All of the connections are bonded together into a single high speed connection that connects into the Baltic Broadband network, which at this point it is presented to our customer as a Layer 2 connection.

Any type of internet connection can be provided into the Baltic Box, Directed, Natted, low and high latency, we’ve even had this box running on an Immarsat satellite connection in the Atlantic Ocean!

Additionally, if any of the internet connections provided fail, the link between your two locations will still continue to work, but at a lower speed of course.  This feature provides a good level of resilience for your application.